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From WikiEducator

List all activities relating to Sales and Marketing here. The link from the schedule would go directly to the activity sheet once it is listed here.

• Example activity sheet - Don't edit or delete this sheet. It is an example to guide new ones.

• Orientation

Selling

• The Tourism Product
• Different kinds of selling
• Business to Business
• The Salesperson - description
• The Sales Cycle
• Welcoming a client
• Determining Customer's Needs - 1
• Customer's Needs - 2
• Client interview
• Effective Sales Presentations
• Buyers concerns
• Enhancing the sale
• Upselling
• Achieving an agreement
• Service Excellence
• Internet Selling
• Customer Service
• Greetings

Marketing a Destination

• Destination - Just what is a destination?
• Four P's - P's for product/service and destination
• SWOT
• PEST - business and destination
• Competitor Analysis - Know your competitors
• Branding
• Target Markets
• Segmentation
• Market Research
• Audit
• Selling a destination - difference between selling and marketing?
• Marketing Tourism Destinations - Queenstown - Assessment
• Tourism New Zealand - Assessment

Business Travel

• Corporate Traveller - Who is the corporate traveller?
• Business Travel
• Itinerary planning
• Organisational Policy
• Travel Funding
• Administrative support
• Evaluation of travellers feedback
• Assessment

Accommodation

• Introduction