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Reception Services
From WikiEducator
| Course Blog |
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Reception Services Course Blog |
Reception Services is a broad based specialty - designed to provide tourism operators with skilled front-line staff.
At the completion of this course you will be confident in your ability to demonstrate quality reception and front-line administration procedures, while also having developed excellent customer service and sales skills.
Contents |
This course is used in the following programmes
Learning support
- Otago Polytechnic offers learning support and assessment services through the Reception Services weblog.
- Course schedule - - a time table for when the next course will start and the periods in which the study will be supported by teachers and learning facilitators.
- Library of resources These are general resources for the course. Each unit has its own library if you are looking for more resources for a specific topic.
Learning Objectives
Electronic/manual reservation systems
Computer spreadsheet applications
Complex sales transactions in a retail or distribution environment
Management Administration Services
Cultural Greetings
Administration
Below is a page generator that will initiate templates for a new Learning Objective and its two sub pages called Resources and Activities. Please type the title of your learning objective in the box below
