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Tour Guiding

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Tour guiding        Image courtesy of LeighBlackall sampled CC BY :images
Tour guiding
Course Blog

Tour Guiding Course Blog

A tour guide is a person who leads groups of people around a town, museum, or other tourist venue. The tour guide provides a commentary on the features and history of the location, the tours can be from as little as 10-15 minutes to extended periods over many days. Considerable importance is placed on the guide's knowledge of local stories, history and culture depending on the location of the tour." Wikipedia:Tour Guide August 2007

This is a course for learning or refreshing yourself with the skills and duties involved in tour guiding for a tourism organisation. Below are the areas available for study. Each area has a range of learning objectives with a variety of learning activities and web resources. If you find a good resource please add it to the resources listed in each area. If you have an idea for a new activity please add it to the activities list for the unit. Feedback for this course is welcome on the discussion page.

Contents


This course is used in the following programme

Learning Support

The following services are available for offering learning and assessment for this course:

  • Otago Polytechnic offers learning support and assessment services through the Tourism1 weblog.
  • Course schedule - a time table for when the next course will start and the periods in which the study will be supported by teachers and learning facilitators.

Units

Below are the areas under development for this course. Each contain resources and activities to compliment the objectives in each area. Some are still in very early stages of development with Otago Polytechnic's initial effort finishing at the end of 2008.

Prepare and implement and interpretations plan

People credited with this unit are able to: describe the principles of interpretation; describe and compare personal and non personal interpretation. This also incorporates a local course looking at preparing and implementing an interpretation plan for New Zealand attractions, activities and events (focused on our local region)

Manage health and safety and first aid in an emergency situation

Through this unit people will be able to demonstrate knowledge of risk management theory; explain the health and safety roles and responsibilities of an individual working in a tourism organisation; demonstrate knowledge of the health and safety policies and procedures of a tourism organisation; and identify, record in writing, and take action on potential risks and hazards in a tourism activity.

Demonstrate leadership skills in a tourism context

In this unit you will learn how to describe a range of leadership styles, and identify leadership styles for specified tourism contexts; and demonstrate interpersonal skills when leading in a group situation.

Identify and utilise information and communication technology for tour guiding

In this unit you will explore a range of information technologies that can be useful to a tour guide. From maps and compasses, to blogs and wikis. Information technology is rapidly developing and evolving, and much of it offers a lot of potential to the savey tour guide.

Prepare and serve a hot and cold non-alcoholic beverage

In this unit you will learn how to prepare for service hot and cold non-alcoholic drinks, and serve hot and cold non-alcoholic drinks in a commercial environment.

Work in progress, expect frequent changes. Help and feedback is welcome. See discussion page.


Demonstrate basic food handling skills

Work in progress, expect frequent changes. Help and feedback is welcome. See discussion page.


In this unit you will learn how to maintain effective personal hygiene when working with food as per establishment requirements; Prevent cross contamination in a food business; measure, record, and act on temperature of high risk food.

Demonstrate an introductory knowledge of the New Zealand South Island's native flora and fauna and key geological process

In this unit you will learn how to identify and utilise information and communication technology in a tour guiding context.

Administration

Below is a page generator that will initiate templates for a new Learning Objective and its two sub pages called Resources and Activities. Please type the title of your learning objective in the box below






Future developments under consideration

  • An analysis of your local tourist industry
  • Marketing for tour guides

Development journals

Personal tools