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Travel Operations
From WikiEducator
| Course Blog |
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Tour Guiding Course Blog |
A travel agency is a business that sells travel related products and services, particularly package tours, to end-user customers on behalf of third party travel suppliers, such as airlines, hotels, tour companies, and cruise lines. In addition to dealing with ordinary tourists, most travel agents have a special department devoted to travel arrangements for business travellers, while some agencies specialise in commercial and business travellers. Some agencies also serve as general service agents for foreign travel companies in different countries Wikipedia: Travel_agency August 2007
Contents |
This course is used in the following programme
Learning support
The following services are available for offering learning and assessment for this course:
- Otago Polytechnic offers learning support and assessment services through the travel operations weblog.
- Course schedule - a time table for when the next course will start and the periods in which the study will be supported by teachers and learning facilitators.
Topics
Here is a list of learning objectives we believe are relevant to Travel Agency Operations. Clicking start on each objective will reveal a library of resources and a range of learning and assessment activities for each objective.
Process travel requirements using a computer reservation system
In this unit we will describe the process involved when using a computer reservations system.
Advise customers of regulatory requirements for international air travel
All of the regulartory processes required for the issuing of documents for international air travel.
Advise on and sell travel insurance
Sell, process and advise on foreign exchange
Process domestic and international accommodation
Process travel, including accounts for land, water and air services
Prepare quotes and service fees including mark-ups using tour brochures and booking forms
Administration
Below is a page generator that will initiate templates for a new Learning Objective and its two sub pages called Resources and Activities. Please type the title of your learning objective in the box below

