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Electronic and manual reservations systems
From WikiEducator
After completing this unit you will have gained a broad knowledge of the hotel industry and basic front office skills. You will also be able to deal with reservation enquiries and take, amend and cancel a reservation.
This unit is used in the following courses
Learning objective 1
- Aspect of LO1
- Another aspect of LO1
Learning objective 2
- Aspect of LO2
- Another aspect of LO2
