Corporate communication/CCOM103/ Outline


 * Intercultural communication, teamwork and leadership
 * Startup
 * Start here
 * About CCOM103
 * Course guide
 * Overview, course aims and learning outcomes
 * Syllabus
 * Learning challenges
 * Resources
 * Learning Journal
 * Acknowledgements
 * Interactions
 * Course announcements
 * How announcements work
 * Session 0 Announcement
 * Session 1 Announcement
 * Session 2 Announcement
 * Session 3 Announcement
 * Session 4 Announcement
 * Course feed
 * Learning pathways
 * Communication in the workplace
 * Overview and Objectives
 * Intrapersonal communication
 * Video signpost - Waller
 * Video signpost - Price-Wise
 * Interpersonal communication
 * Video signpost - Fournellier
 * Video signpost - Isaacson
 * Conversation and interview rituals
 * Video signpost - Interview Tips
 * Course topic discussion - Mock job interview
 * Conflict in the workplace
 * Video signpost - MindTools
 * Video signpost - Harley
 * Video signpost - Treasure
 * Start-Workplace Conflict Challenge
 * Tasks-Workplace Conflict Challenge
 * Outputs-Workplace Conflict Challenge
 * Negative and crisis communications
 * Overview and Objectives
 * Delivering a negative news message
 * Video signpost: Delivering bad news
 * Start-Negative News Message Challenge
 * Tasks-Negative News Message Challenge
 * Outputs-Negative News Message Challenge
 * Inviting constructive feedback
 * Video signpost - Honest feedback
 * Video signpost - Negative reviews
 * Course topic discussion - Customer Satisfaction Survey
 * Crisis communication plans
 * Video signpost - Planning basics
 * Press releases and conferences
 * Video signpost - Conferences
 * Press releases samples
 * Communicating across difference
 * Overview and Objectives
 * Intercultural communication
 * Government and business intercultural communication resources
 * Video signpost - Verghese
 * Video signpost - Amsterdam
 * Video signpost - Cross cultural communication
 * Common cultural characteristics
 * Video signpost - Saylor
 * Video signpost - Cultural groups
 * Divergent cultural characteristics
 * Overcoming communication barriers
 * Video signpost - Swallow
 * Video signpost - Audencia
 * Video signpost - Hall
 * Course topic discussion - Intercultural Learning Experience
 * International business relations
 * Video signpost - IESE
 * Video signpost - Walrus Talks
 * Video signpost - Strozza
 * The international assignment
 * Video signpost - US peace corps
 * Video signpost - Hanson
 * Start-Intercultural Communication Challenge
 * Tasks-Intercultural Communication Challenge
 * Outputs-Intercultural Communication Challenge
 * Groups, teams and leadership
 * Overview and Objectives
 * What is a group?
 * Video signpost: Guy
 * Working in business groups
 * Video signpost: Group management
 * Business and professional meetings
 * Video signpost - Booher
 * Video signpost - Whitt 1
 * Video signpost - Whitt 2
 * Teamwork and leadership styles
 * Course topic discussion - Teamwork and Leadership Styles
 * Video signpost: Manager
 * Video signpost - Guy 2
 * Video signpost: Fernandez-Orviz
 * Video signpost - Consensus building
 * Start-Teamwork skills challenge
 * Tasks-Teamwork skills challenge
 * Outputs-Teamwork skills challenge
 * Final course topic discussion
 * Assessment
 * CCOM 103 Assessment
 * CCOM 103 Marking Rubric