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Welcome to the Organization Management and Development Page

Featuring Useful OD Resources, Readings & Strategies

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Library of Congress Link

http://catalog.loc.gov/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First

Critical Dialogue

Hudson, Barclay (2002)- “Critical Dialogue Online: Personas, Covenants and Candlepower,” (Chap. 3, pp. 53-90) in I Rudestam, Kjell Erik and Schoenholtz-Read, Judith, Eds. (2002) Handbook of Online Learning. Innovations in Higher Education and Corporate Training. Thousand Oaks, CA: SAGE Publications.

Career Development

Deborah P. Bloch, Complexity, Chaos, and Nonlinear Dynamics: A New Perspective on Career Development Theory

KT - Complexity Theory

Self-Organization & Complexity Theory

Brafman, O., Beckstrom, R.A., (2006). The starfish and the spider: The unstoppable power of leaderless organizations. New York, The Penguin Group
Clark, Jeff. (2002) eBay: Where Enabling Technology Meets the Complex Adaptive System.
Gharajedaghi, Jamshid. 2006. Systems Thinking. Managing Chaos and Complexity: A Platform for Designing Business Architecture. Elsevier, Burlington, MA.
Jencks, Christopher, & David Riesman (1969). The academic revolution. Garden City, N.Y., Anchor Books, 1969. (library CALL NUMBER = LA226 .J4 1969)
Johnson, S. (2001). Emergence: The connected lives of ants, brains, cities, and software. New York, Touchstone
Pascale, T., Millemann, M., Gioja, L. (2000). Surfing the edge of chaos: The laws of nature and the new laws of business. New York, Three Rivers Press
Stacey, Ralph D., Douglas Griffin and Patricia Shaw (2000) Complexity and Management : Fad or Radical Challenge to Systems Thinking? New York : Routledge.
Streatfield, P. J. (2001). The paradox of control in organizations. London, Routledge Publishing
Waldrop, M. W. (1992). Complexity: The emerging science at the edge of order and chaos. New York, Simon and Schuster
Wheatley, M. (2006). Leadership and the new science: Discovering order in a chaotic world. San Francisco, Berrett-Koehler

Business & Strategy

Fishman, C. (2001) Facetime with Meg Whitman Fast Company
Porter, M. E. "Competitive Advantage: Creating and Sustaining Superior Performance", The Free Press, 1985. [ http://www.theantidote.co.uk/read/articles/wd8103.html]
Whiteley, Richard and Hessan, Diane, Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage, Addison Wesley Publishing Company, 1996.

Change Management

Clarke, J. (2002) eBay: Where enabling technology meets the complex adaptive system. EBS 403 Case Study.
Friedman, Thomas L. (2006) The world is flat: a brief history of the twenty-first century. 1st updated and expanded ed. New York: Farrar, Straus and Giroux
Halberstam, David (1986) The Reckoning. New York: William Morrow & Company. (Avon Books, 1987)
Hiatt, J. (2006) ADKAR: A model of change in business, government and our community. ProSci Learning Center Publications, Loveland, Co.
Hock, Dee (founder and former CEO of Visa, and author of the concept of chaordic organizations — http://www.chaordic.org/who_hock2.html).
Labovitz G., Rosansky V (1997) The Power of Alignment Wiley & Sons, New York
Maister, D, Green, C, Galford, R. (2000) The Trusted Advisor, New York, The Free Press.
Morgan G. (2006) Images of Organization, Sage Publications, New York
Pascale, Richard, Mark Milleman and Linda Gioja (1997) “Changing the Way We Change. How Leaders at Sears, Shell, and the U.S. Army Transformed Attitudes and Behavior -- and Made the Changes Stick.” Harvard Business Review 75:6 (Nov 97), 126-139. [HBR reprint #97609]
Pascale, Richard, Mark Milleman and Linda Gioja (1997) “Changing the Way We Change. How Leaders at Sears, Shell, and the U.S. Army Transformed Attitudes and Behavior -- and Made the Changes Stick.” Harvard Business Review 75:6 (Nov 97), 126-139. [HBR reprint #97609]
Pascale, Richard, Mark Milleman and Linda Gioja (2000) Surfing the edge of chaos: The new art and science of management. 1st ed. New York: Crown Publishers.
Peters, Tom (1987) Peters, Tom (1987) Thriving on Chaos. Handbook for Management Revolution. New York: Perennial Library. Harper & Row, Publishers. (See esp. pages 258-264)
Rosenberg, Scott (2007). Dreaming in code: Two dozen programmers, three years, 4,732 bugs, and one quest for transcendent software. New York: Crown Publishers.
Semler, Ricardo (1993) Maverick. The Success Story Behind the World’s Most Unusual Workplace. New York: Warner Books.
Taub, Eric (1991) Taurus. The Making of the Car That Saved Ford. New York: Dutton.

Intercultural Communication

REQUIRED READINGS.

Trompenaars, F. & Hampden-Turner, C. (1998). Riding the Waves of Culture: Understanding Cultural Diversity in Global Business. Irwin.

Earley, P. C. & Gibson, C. B. (2002). Multinational work teams: A new perspective. Mahwah, NJ: Lawrence Erlbaum.

American Psychological Association (2001). Publication manual. Washington, DC: American Psychological Association. [ISBN #1557987912; Recommended for all. The basic style reference in the social sciences and becoming that in organizational studies as well]. It is available to order at http://www.apastyle.org/ along with free access to the Electronic Reference guide [for citations of web pages and so forth]

Bertoin Antal, A., (2000). Types of Knowledge Gained by Expatriate Managers. Journal of General Management, 26(2), 32-51. [1]
CATaC (Cultural Attitudes towards Technology and Communication) [Proceedings available from at http://www.it.murdoch.edu.au/catac/home.html]
Epstein and Axtell (in Epstein, J. M. & Axtell, R. (1996). Growing Artificial Societies: Social Science from the Bottom Up. Cambridge, MA: The MIT Press.
Ess, C. (2001). Culture, technology, communication. NY: State University of New York Press.
Fontaine, G. (1997). Successfully meeting the three challenges of all international assignments. Honolulu: School of Communications, University of Hawaii. [Available to read or download at http://www2.hawaii.edu/~fontaine/manbkweb.html]
Fontaine, G. (2000). Skills for successful international assignments to, from, and within Asia and the Pacific: Implications for preparation, support, and training. In U. C. V. Haley (Ed.) Strategic management in the Asia Pacific: Harnessing regional and organization change for competitive advantage. Oxford, England: Butterworth-Heinemann, 327-345. Glaser, Barney, G. and Anselm L. Strauss (1967). The Discovery of Grounded Theory: strategies for qualitative research, New York: Aldine Publishing Company.

Reason, Peter, and Bradbury, Hilary, (2001). Handbook of Action Research: Participative Inquiry and Practice, Sage Publications.

Stringer, Ernest T. (1996). Action Research: a Handbook for Practitioners, Sage Publications.

Articles:

Altrichter, Herbert; Kemmis, Stephen; McTaggart; Zuber-Skerritt, Ortrun. The concept of action research. From The Learning Organization: An International Journal, v.9 no3 (2002) p. 125-131. Internet research from Emerald, 11/15/2002.

Auger, Wendy.; Wideman, Ron. Using action research to open the door to life-long professional learning. From Education (Chula Vista, CA.), v. 121 no1 (Fall 2000), p. 120-7 ISSN: 0013-1172 Number: BEDI100029378. Internet research from OCLC FirstSearch: Full Text, 11/15/2002.

Blakley-Reid, Angie. Action research: the alchemy of change. From Adult Learning, v. 11 no3 (2001), pg. 25-26 ISSN: 1045-1595 Number: BEDI1026187. Internet research from OCLC FirstSearch: FullText, 11/15/2002.

Edwards, Silvia Lauretta; Bruce, Christine. Reflective Internet searching: an action research model. From The Learning Organization: An International Journal, v.9 no4 (2002) p. 180-8. ISSN: 096906474. Internet research from Emerald, 11/15/2002.

Folkman, Daniel V.; Rai, Kalyani. Practicing action learning in a community context. From Adult Learning, v. 11 no3 (2001), p. 15-17 ISSN: 1045-1595 Number: BEDI01026182. Internet research from OCLC FirstSearch: Full Text, 11/15/2002.

Gronhaug, Kjell; Olov Olson. Action research and knowledge creation: merits and clallenges. From Qualitative Market Research: An International Journal, v. 2 no1 (1999), p.6-14. MCB University Press, ISSN: 1352-2752. Internet research from Emerald, 11/15/2002.

Martin, Janet.; Tallman, Julie. The teacher-librarian as action researcher. From Teacher Librarian v. 29 no2 (Dec. 2001) p 8-10. ISSN: 1481-1782 Number: BEDI02001792. Internet research from OCLC FirstSearch: Full Text, 11/15/2002.

Naslund, Dag. Logistics needs qualitative research-especially action research. From International Journal of Physical Distribution & Logistics Management, v. 32 no5 (2002), p. 321-338. Internet research from Emerald, 11/15/2002.

Ortrun, Zuber-Skerritt. A model for designing action learning and action research programs. From The Learning Organization: An International Journal, v.9 no4 (2002) p. 143-9. ISSN: 0969-6474. Internet research from Emerald, 11/15/2002.

Ortrun, Zuber-Skerritt.; Perry, Chad. Action research within organizations and university thesis writing. From The Learning Organization: An International Journal, v.9 no4 (2002) p. 171-9. Internet research from Emerald, 11/15/2002.

Sax, Caren.; Fisher, Douglas. Using qualitative action research to effect change: implications for professional education. From Teacher Education Quarterly, v. 28 no2 (Spring 2001) p. 71-80. ISSN: 0737-5328 Number: BEDI01013430. Internet research from OCLC FirstSearch: Full Text, 11/15/2002.

Simmons, Odis, E. and Gregory, Toni A. (2000). Grounded Action: Achieving Optimal and Sustainable Change, (A working draft, unofficially-unpublished article).

Vaidya, Sheila R. Research for classroom teachers. From Education (Chula Vista, CA.) v. 122 no1 (Fall 2001) p. 151-3. ISSN: 0013-1172 Number: BEDI02001054. Internet research from OCLC FirstSearch: Full Text, 11/15/2002.

Fontaine, G. (2002). Teams in Teleland: Working Effectively in Geographically Dispersed Teams “in” the Asia Pacific. Team Performance Management, 8(5/6), 122-133. http://ernesto.emeraldinsight.com/vl=581971/cl=26/nw=1/rpsv/cgi-bin/linker?ini=emerald&reqidx=/cw/mcb/13527592/v8n5/s3/p122
Fontaine, G. (2003). The “Knowledge Paradox” in Global Management: Local versus Global Assignment Strategies. International Journal of Knowledge, Culture and Change Management, Vol. 3, 659-669.
Fontaine, G. (2004). A sense of presence and self-reported performance in international teams. Psychological Reports, 95, 154-158.
Fontaine, G. (2005). A Self-Organization Perspective on the Impact of Local verses Global Assignment Strategies and Knowledge Building. International Journal of Diversity in Organisations, Communities and Nations, 5(1), 57-66.
Fontaine, G. (2006). Global Swarming. Proceedings of the Sixth International Conference on Intelligent System Design and Applications (ISDA'06), 1212-1215. Available at http://csdl2.computer.org/persagen/DLAbsToc.jsp?resourcePath=/dl/proceedings/isda/&toc=comp/proceedings/isda/2006/2528/02/2528toc.xml&PageNumber=1212
Frecon, E. (1998). Actively supporting collaborative work. ACCENTS Common European Newsletter, Special Issue on Telepresence and Shared Virtual Environments, 3 (2). [Available to read or download at "http://www.esat.kuleuven.ac.be/~konijn/accents8.htm]
Gregersen, H. B., Morrison, A. J. & Black, J. S. (1998). Developing leaders for the global frontier. Sloan Management Review, 40, 21-32.
Gristock, J. J. (1998). Organizational virtuality. British Telecom Presence Workshop, BT Labs, Ipswich, UK. [Available to read or download at "http://www.cs.ucl.ac.uk/staff/m.slater/BTWorkshop/."]
Kennedy, J. & Eberhart, R. C. (2001). Swarm Intelligence. San Francisco: Morgan Kaufmann.
Landis, D. & Bhagat, R. S. (1996). Handbook of Intercultural Training, Second Edition. Thousand Oaks, CA: Sage.=
Landis, D., & Bennett, J. M. & Bennett, M. J. (2004). Handbook of Intercultural Training, Third Edition. Thousand Oaks, CA: Sage.
Laroche, L. & Rutherford, D. (2006). Recruiting, Retaining and Promoting Culturally Different Employees. Butterworth-Heinemann.
Lipnack, J. & Stamps, J. (2000). Virtual teams: People working across boundaries with technology. NY: Wiley.
Majidi, M. (2006). Cultural Factors in International Mergers and Acquisitions: When and Where Culture Matters. The International Journal of Knowledge, Culture and Change Management, Volume 6, Issue 7, 1-18. http://ijm.cgpublisher.com/product/pub.28/prod.520
Mendenhall, M. E., Kuhlmann, T. M. & Stahl, G. K. (2001). Developing global business leaders: Policies, processes, and innovations. Westport, Connecticut: Quorum Books.
Moran, R. T., Harris, P. R. & Moran, S. V. (2007). Managing cultural differences: Global Leadership strategies for the 21st Century. Butterworth-Heinemann.
Riva, G., Davide, F. & Ijsselsteijn, W. A. (2002). Being there: Concepts, effects and measurements of user presence in synthetic environments. Amsterdam, The Netherlands: IOS Press. [Available to read or download at http://www.emergingcommunication.com/volume5.html]
Wederspahn, G. M. (2000). Intercultural services: A worldwide buyer's guide and sourcebook. Houston: Gulf Publishing.

COURSE RESOURCES AVAILABLE ON THE WEB

Bibliography of Intercultural/international Books and Articles "http://www2.hawaii.edu/~fontaine/uirefs.html".
Organizational Management & Geographically Dispersed Teams Resource List--books & articles, journals, and organizational web pages and forums "http://www2.hawaii.edu/~fontaine/u_om_gdt_refs.html".
Bibliographies of books, articles, and web pages relevant to a sense of presence in face-to-face, online and virtual environments--"http://www2.hawaii.edu/~fontaine/upresencerefs.html" and "http://www.presence-research.org/".
Variety of relevant Intercultural/international Organizations and forums "http://www2.hawaii.edu/~fontaine/uiorgs.html".
International Journal of Intercultural Relations, one of the primary academic research and training journals in the area http://www.interculturalrelations.com/
CATaC Cultural Attitudes toward Technology and Communication http://www.catacconference.org/
CultureGrams. Short, concise but often very useful summaries of some important information about international destinations you might read on the plane before you arrive and make a fool of yourself or end up in jail http://www.culturegrams.com/
Expatexchange.com. Valuable resources for expats going from where ever to wherever http://www.expatexchange.com/index.cfm
Global Nomads Virtual Village. For the global nomads among us http://www.gnvv.org/
SoL Online. The Society for Organizational Learning. http://www.solonline.org/

Observation from Classmate (Greg Woo)

The large book on our Reading List: Managing Cultural Differences: Global Leadership strategies for the 21st Century (Moran 2007) has some good content regarding this query. It contains more background and history information (important for understanding the drivers behind the cultural behaviors) and less application-oriented "do this" directives than the Berlitz materials, however "how-to" guidance can backfire without an adequate understanding of the "whys."

Other

Melody Beattie's books on Codependence come to mind. D

Beattie, Melody (1987). Codependent No More. San Francisco: Harper and Row.
Beattie, Beattie (1989). Beyond Codependency. San Francisco: Harper and Row.

Action Research

Arhar, Joanne, Mary Louise Holly and Wendy Kasten. Action Research for Teachers—Traveling the Yellow Brick Road
Denzin, Norman and Yvonne Lincoln. Handbook for Qualitative Research
Fennick, John. Studies Show
Sagor, Richard. Guiding School Improvement with Action Research
Sagor, Richard. How to Conduct Collaborative Action Research
Meltzoff, Julian. Critical Thinking About Research--Psychology and Related Fields
Mills, Geoffrey. Action Research –A Guide for the Teacher Researcher
Salant, Priscilla and Don Dillman. How to Conduct Your Own Survey

Carr, W. and Kemmis, S. (1986) Becoming Critical: Education, Knowledge and Action Research. Lewis Sussex: Falmer Press.
Ebbutt, D. (1983) Educational Action Research: Some General Concerns and Specific Quibbles. Cambridge Institute of Education.
Elliott, J. (1991) Action Research for Educational Change. Milton Keynes. Open University Press.
Elliott, J. (1981) Action Research: A Frame Work for Self – Evaluation in Schools: Cambridge Institute of Education.
Kemmis, S. and McTaggart, R. (Eds) (1982) The Action Research Reader. Geelong, Victoria: Deakin University Press.
Lewin, K. (1947) Frontiers of Group Dynamics: II. Channels of Group Life; Social Planning and Action Research.
McTaggart et al. (1982) The Action Research Planner. 2nd edition. Geelong, Victoria: Deakin University Press.
Taba, H. and Noel, E. (1957) Action Research: A Case Study. Washington: Association for Supervision and Curriculum Development NEA.

Ecological Thinking: A New Approach to Educational Change by Shoshanah Keni Publication date: October 2002

Turner, Action Research Methods, Wadsworth Publishing Company, ISBN:0534527817

Sagor, Richard. Guiding School Improvement with Action Research, 2000, Association for Supervision & Curriculum Development ISBN: 0871203758

Burnaford, Gail E. edt; Fischer, Joseph ; edt; Hobson, David ; edt Publisher: Lawren Teachers Doing Research The Power of Action Through Inquiry By ce Erlbaum Associates ISBN:080583589X LC:LB1028.24.T4263 2001;

The Art of Action Research in the Classroom ISBN: 1853467014 Pub: R.R. Bowker, Reed Elsevier Inc. LC: LB1028.24.M33 2000 Action Research for Professional Development by A. V. Kelly Publication date: June 2001

Hallsdale, Teacher Research School Improvement, January 1998, Open University Press ISBN: 0335199526 LC:LB2822.82.T43

Glaser, Barney, G. and Anselm L. Strauss (1967). The Discovery of Grounded Theory: strategies for qualitative research, New York: Aldine Publishing Company.

Reason, Peter, and Bradbury, Hilary, (2001). Handbook of Action Research: Participative Inquiry and Practice, Sage Publications.

Stringer, Ernest T. (2007). Action Research, 3rd edition. Sage Publications.

Articles:

Altrichter, Herbert; Kemmis, Stephen; McTaggart; Zuber-Skerritt, Ortrun. The concept of action research. From The Learning Organization: An International Journal, v.9 no3 (2002) p. 125-131. Internet research from Emerald, 11/15/2002.

Auger, Wendy.; Wideman, Ron. Using action research to open the door to life-long professional learning. From Education (Chula Vista, CA.), v. 121 no1 (Fall 2000), p. 120-7 ISSN: 0013-1172 Number: BEDI100029378. Internet research from OCLC FirstSearch: Full Text, 11/15/2002.

Booth, Wayne C., Gregory G. Colomb, Joseph M. Williams. (2003). The Craft of Research. 2nd edition. University of Chicago Press.